Perception vs Reality

As a Public Information Officer, Media Specialist, Public Servant, CEO, Supervisor or Sales Person, it doesn’t seem to matter whether you are right or wrong about a particular incident or issue; it’s all about the public’s perception.  I have found that it isn’t enough just to do a good job, heck you probably do that all the time; it’s a matter of letting everyone KNOW you are doing a good job.   Even back during the Hurricane Katrina response, I remember how the U.S. Coast Guard did a good job of that

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